1. Introduction
Meru Software ("Company", "we", "our", "us") is committed to protecting your privacy and ensuring compliance with applicable data protection laws including:
- Information Technology Act, 2000 (India)
- SPDI Rules, 2011 (India)
- General Data Protection Regulation (GDPR – EU/UK)
- Applicable US privacy standards
2. Information We Collect
A. Personal Information
- Name
- Email Address
- Phone Number
- Company Information
- Billing Details (if applicable)
- Resume / Project Details
B. Technical Data
- IP Address
- Browser & Device Information
- Usage Data
- Cookies & Analytics Data
3. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Consent
- Contractual necessity
- Legitimate business interest
- Legal obligation
4. How We Use Information
- To provide software development services
- To communicate with clients
- To process employment applications
- To improve website performance
- To comply with legal obligations
5. Data Transfers (International Clients)
As a company based in India serving UK, EU, and US clients, your data may be transferred internationally. We ensure appropriate safeguards including:
- Standard Contractual Clauses (SCCs)
- Secure hosting providers
- Encrypted communication channels
6. AI & Automated Processing
Meru Software may use AI systems and automated tools for:
- Data analysis
- Software optimization
- Automation solutions
We ensure AI processing does not violate privacy rights.
7. Data Security
- SSL Encryption
- Secure Hosting Infrastructure
- Role-based access control
- Regular security audits
8. Data Retention
We retain data only as long as necessary for business or legal purposes.
9. Your Rights
Depending on jurisdiction (EU/UK/US/India), you may have rights to:
- Access your data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Lodge complaint with supervisory authority
10. Cookies Policy
We use cookies for analytics and performance. You may disable cookies in your browser settings.
11. Contact Information
Meru Software
Email: info@merusoftware.com
Location: India